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Introduction
Vintrail Pro ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains what information we collect from you, how we use it, and under what circumstances we may disclose it.
Information We Collect
We collect several different types of information for various purposes to improve our service to you. Here's a breakdown of the information we collect:
Use of Cookies
We use cookies to personalize your website experience and understand how you interact with our site. Cookies are small data files stored on your computer. You can delete cookies at any time, but this will remove all cookies from your computer, not just those related to Vintrail Pro.
Use of Information
We use the information we collect for the following purposes:
Sharing of Information
We will only share your information with third-party service providers who help us operate our service, such as cloud storage providers and payment processors. We may also share your information if we are required to do so by law.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with our service. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
In accordance with Data Protection laws, you have the right to:
Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no legitimate reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
Withdraw your consent and opt-out from our communications. We will honor your opt-out within 14 days. Please note that you cannot unsubscribe from service-related messages if you remain a customer.
Object to processing of your personal data, for example, if we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis.
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal data (right to data portability).
If you want to exercise any of the above rights, please email our privacy team at admin(at)vintrail.com. Vintrail Pro commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints should first contact our Data Protection Officer at admin(at)vintrail.com.
If you are located in the EU, you also have the right to lodge a complaint to your data protection authority.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever completely secure or error-free. You should take steps to protect against unauthorized access to your service, such as by choosing a strong password and keeping your password confidential.
Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
Links to Other Sites
Our site may contain links to other websites. We are not responsible for the privacy practices of linked sites.
App Camera Request
Vintrail Pro apps may request access to your phone camera solely for setting up a profile picture. You can refuse or disable camera access after use.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at [email protected].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Additional Information