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Privacy Policy

VinTrail has developed this Privacy Statement to inform you about how we deal with privacy issues in relation to our vintrail.com website or any of the apps developed from this platform.


VinTrail collects your full name, email address and phone number each time you make a booking or payment with VinTrail.com. We will never collect credit card information, including card number, card type, security number, cardholder name and expiry date when a booking or payment is made. We do not store any credit card data. All credit card data is stored at Stripe Services.

Additionally, when you visit the VinTrail.com website, our internet service provider can record certain information in relation to your visit such as:

•           your internet address;

•           your domain name;

•           your internet service provider;

•           the date and time of your visit to the website;

•           the length of your session;

•           the pages which you have accessed;

•           the website which referred you to our website;

•           the type and version of the browser you are using;

•           the operating system which your computer uses.

This information is only used for statistical and website development purposes, and cannot personally identify you;

Various pages in this site invite you to email us your name and contact details, for example to become a member of VinTrail.com and go onto our mailing list for our newsletter or to enter competitions or receive details for golf related services from our sponsors.

If you use our forum, you are asked to provide your name and email address.

VinTrail will not otherwise collect information from you through this web site unless you knowingly provide it to us.

We do use cookies, cookies enable us to tell when you use the website and also to help customise your website experience. Cookies can be deleted from you computer at any time; however this will remove all cookies from your computer, not just those in relation to VinTrail.com.


VinTrail will only use the information it collects through this website for the following purposes:

•           providing information to a service provider, for example, a winery or region at which you have booked an experience using VinTrail.com;

•           forwarding VinTrail.com newsletters and other information such as details about wine tourism related products and services from our sponsors;

•           monitoring web site performance;

•           improving our website and services to you;

•           internal administration; and

•           other purposes that are in accordance with your consent.

VinTrail will not give, sell, trade or otherwise disclose any personal information about you to a third party unless:

•           it is in the course of the provision of services to you;

•           you have provided us with your consent; or

•           we are required to do so by law.


All apps developed within the VinTrail platform may request to access your phone camera for the sole purpose of helping you set up a profile picture. You can refuse to allow it or you can switch it off once it has been used.


You can ask us for access to your personal information.

You can ask us to correct or update your personal information.


If you no longer wish to receive communications from us, send us an email at [email protected] or simply use the unsubscribe link at the bottom of any email.


This site may contain links to other sites. VinTrail is not responsible for the privacy practices of linked sites, and does not represent that it has any endorsements, affiliations, sponsorships or approvals by reason of any links to other sites.


If you send us information from this site, it will be encrypted. We use industry-standard 128–bit encryption in place to protect information collected through this site.


We aim to insure that all the information within this website is up to date and accurate, but there may be some errors and omissions. All information is uploaded directly by the wineries, restaurants and accommodation we are working with, and so we cannot be held responsible for any errors made during this process.

Our ‘Terms and Conditions’ may be modified occasionally and all bookings and purchases will be made in accordance to the ‘Terms and Conditions’ at the time of the transaction.


All prices are shown in Australian dollars and include GST. Freight may be added at the checkout and will vary from one business to another.


VinTrail offers you the opportunity to post feedback and contact us. By doing so you grant VinTrail the non-exclusive right to reproduce, modify, delete, or publish any of the content free.

When entering any postings or information you may not:

  • Enter any information that is untrue, incorrect, deceptive or misleading.

  • Use any defamatory, indecent, unauthorised or unlawful information.

  • Post any spam or links for any other website, company or service.

  • Encourage any other user to perform any of these violations

VinTrail reserves the right to terminate any users’ registration and their ability to use this website if they are found or simply suspected of breaching any of these ‘Term and Conditions’.


For further information about the privacy policy of VinTrail, please contact us via the contact us page.


The materials and content on this website (including text, documents, photographs, graphics and audio) are protected by copyright law. VinTrail reserves all of its copyright and other intellectual property rights. Unless permitted under the Copyright Act 1968, no materials or content may be reproduced without permission.