Frequently asked questions

Yes, it's free to join and sell your wines directly in over 45 countries. You will only have to pay a small commission on purchases made. You can reduce the commission by selecting one of our paid plans. See our plans

Our logistical partners takes care of all customs duties and taxes before the wine enters any country, which means they are never held up or lost. This guarantees rapid processing and release of the wines to be sent to their purchaser. Typical shipping from France to a customer's door in New York takes three days.

Yes, if you are already present in certain countries or if you do not wish to have your wines represented, all you have to do is check the country box in your set up page.

No, our algorithms automatically set all your shipping, customs, and insurance charges, so you don't have to worry about it. All you have to do is set your price before tax.

Yes, and we strongly recommend that you do so. Your website is still one of the top listings for Google search, so it's very likely to be one of the first websites a customer will open.

You are paid directly for the entire transaction. You will then be invoiced by the logistical partner for their services and VinTrail for the commission on the sales. Commissions are only on the pretax price of the wine unless your winery is part of the EU where the VAT will be included.